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computer wont start first time?

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7 replies

by thinktank24

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My laptop computer freezes on start up before the windows screen. If i then press the power off and then reboot it will start as normal. I dont know if this has something to do with sp2 for vista that i recently installed. Any ideas? btw. The same thing happens when i try a resume from hibernation. Although after power off/ power on, it resumes windows from hibernation mode.?

7 replies

by oh smeg

But as you didn't tell us what does their Web Site say about SP2 for Vista here?

It could be a Service Pack Issue that they have a Work Around for or it could just as easily be a failing Power Supply if it is a Desktop computer.

Systems refusing to come out of Hibernation are a common issue that there doesn't appear to be any fix for but if ti did come out previously it should still. You really need to look at the Makers Web Site or if it is a White Box the M'Board Makers Web Site and see what they list before you proceed any further. ;)

Col

by thinktank24

yes i'm starting to think that it is nothing to do with windows and is poss hardware prob.because it freezes on the hp invent sxcreen before it loads windows. suppose could be a bios issue?
After going on and off at the invent screen a few times , it does load windows normally. I'm now thinking that it could be a loose conection or something?

by thinktank24

unfortunately my laptop is slightly outwith the 24 month warranty. Such is life. Might send it anyway if it gets any worse. Thanks for your help smeg.

by oh smeg

But in the case of the NB's mentioned on the HP Web Site there is no Time Limit on the returns.

These Returns where an Agreement between HP and the Complaints who took HP to Court and won their case about Faulty Products being supplied by HP. The Standard warranty doesn't apply ion this situation. ;)

Col

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