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by albadry

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Hi I deal with installing cable modem and trubelshoting connections all the time this is my job :) the only problem that i have with no answer for it is when you install and configer the connections. and every thing seems alright except you cant brows the web period...however i am able to ping anything with an IP address in DOS thats it..I cant get any browser to work. reinstalling windows would not work... I have to format the HD and fresh install of windows this is the only way of get it to work...remove IP /reistall IP...remove Winsock /reinstall Winsock ..remove the whole network and install it again...Would NOT Work..Can sombody tell an easy way other than format /reinstall Windows ?

18 replies

by mphoffar

My first guess would be that the security settings are jacked skyhigh and not allowing anything to download. I guess the only way to prove if that's it would be to install another browser, like netscape or opera, on the system and see what that does.

Good luck to you

Mark

by madcateast

This is a simple no brainer, but those are the ones sometimes overlooked. Is IE set-up for the local LAN or Dial-UP?

>tools>options>connections>Lan settings

Also check auto detect check box.

by cdobbin

Yup, I agree with the above answer,under the tools menu click internet options,then connections, under lan settings. If the check box for auto detect setting is checked then uncheck it(this works in my case using DSL) or vice versa.

by tbradley

If you can ping an IP, but not browse

ie, at the DOS prompt

ping 205.152.0.20 returns good and
ping Bellsouth.net returns timeout or errors,

the problem lies with DNS

In network neighborhood, right click, then properties. Click on tcp/ip and properties, and then DNS. Ensure it is enabled, with DNS servers listed.

by albadry

i have installed netscape also did not work
internet connection was LAN connections proxy was also set.even an emil application would not work.connection was LAN.
I do over 12 installations a day but this the only thing that i have no answer for..
it happened 4 times with different systems.

by ray.gala

Hi Albadry,

You've mentioned in your message LAN settings, IP address, Winsock, ... but really not a word about DNS, Gateway, WINS resolution, subnet mask and host name. Did you check out all those settings? Because they must also set properly.
If you're sure all mentioned above is correct, then maybe it's a router problem. For instance, I had a similar problem recently -- all patches were deleted somehow from the router. And I was forced to download all patches and configure the router again. Maybe it's your case too.
Check it out.
Good luck to you.

by albadry

System was dynamic and i was able to get everything from the DHCP server I have also set it to static but did not work same thing. it was 95 and 98 systems I just need an easy way of fixing it without FORMAT.

by sherrym

This will restore your Winsock files:
cd\\ws2bakup
ws2bakup.bat
exit
If you get a sharing violation error, restart in MS-dos mode and rerun the above.
Reboot

by methos04

first make sure that you have dns enabled and an ip address of the isp dns servers configured in the tcp ip properties box.

if setting up through a router, make find out if the isp uses PPPoE (point to point over ethernet). if it doesn't you'll have to configure the router that way. hope this helps.

by its a secret

I have had a very similar problem with my lan and certain nics(cnets). I can ping but cannot get on the web using the browser. I take the auto sense off, and I manually select the appropriate speed. After I set the speed of the adapter the problem goes away. Beats me as to why. Good Luck.

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