7 replies
by sf48
Hello User
What you need to do is find a file called ratings.pol and rename it to ratings.old.
Next start IE and adjust the settings in content advisor, then close IE and restart the whole PC. This should cure your problem.
See Microsoft Knowledge Base Article Q242037.
Hope this helps.
by jennex_kyle
by ann777
The following steps will remove any password set in the Content Advisor and allow you to reset the program to its original state.
1) Click on Start and choose Run.
2) Type in Regedit and select OK.
3) Now click on the little plus sign to the left of HKEY_LOCAL_MACHINE.
4) Continue to drill down, always clicking on the plus sign at the left of the named key, through Software, Microsoft, Windows, Current Version and Policies.
5) Now click on the Ratings folder.
6) In the right pane of the Regedit window, you'll see an icon called Key. Click on it and press Delete.
7) Next, choose Registry and then Exit to exit Regedit. You've just deleted your original Content Advisor password.
8) Restart the computer and run Internet Explorer again.
9) Choose View and then Internet Options (or Options for version 3.x)
10) Click on the Content tab and click on Disable. When asked for a password, don't enter anything; just click on OK. This will disable Content Advisor because there's no longer a password.
by jennex_kyle
by philthegreat
The upper suggestions may solve your problems. If it does not, so you have encountered one of the crazy problems. The software corruption: I have encountered before, the best method.
Re-install it.
1) From a CD; or
2) Use Windowsupate.microsoft.com
it will check your computer, click on the "installed components" and choose the IE5.5 to re-install.
by jennex_kyle
by jennex_kyle
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