Dangerously low resources

If this is happening in Win95/98, then I'd suggest that you run through all the programs running at boot.

You haven't really posted a lot of info here.

Something must have changed recently on his system. Is this a new printer (a multifunction printer maybe -- if so make sure you are installing the proper drivers for all the functionality to work properly)? If this is an old printer, then he must have installed another program or bit of hardware that is throwing the system into "low resources" problems. If running Win98, then go to Start --> Run --> msconfig --> click on selective tartup and look at the startup tab. I recommend that you/he first remove everything but explore and systray (required for windows to run) and thentest. If the print preview works then, then add back items as needed.

If the system resources are fine other than when he is creating the print preview, then troubleshoot this way:

See if the issue occurs printing a preview of ANY document (create something really simple). If it works fine, the problem is with the specific document. It could be due to the document's complexity, a placed graphic in the document or a font issue...troubleshoot that by simplifying/modifying and re-testing.

If the error occurs in all documents, then try uninstalling the print drivers and re-installing the latest version. If that doesn't work, you can try using different drivers (like a generic HP4 Laserjet driver for a laser printer - which you try depends upon your print device of course.) and see if that resolves the issue.

God luck...hope this helps!

After looking at anna777 answer check the hard drive to see how much space is left. If there is less then 30 kb or not alot of space left you need to remove some things from the drive. Run a cleaning program like window washer to remove any unneededfiles. Defragment and scandisk the drive, you should do this on a regular time each mounth on all computers on your site. Last remove all printer drivers boot into safe mode to be sure. And reinstall the printer if it still wont work right try the web site for known problems.

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