Data Backup and Documenting

I run into this problem oftern I have a user with a failing hard drive and I backup all of there data to a dvd or cd but my software will not document the files for me to be able to provide to the user for ease of finding there information. Is there any data backup app out there that will backup data to dvd or cd, documenting all of the data in the backup and not to be able to backup data not in a compressed file, so user can just pop in disc and retrieve data? any suggestions?