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DELL OptiPlex GXpro

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by gigelul

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A fried ask me about a problem with his computer.
Is the first time when I touch a computer like this.
He set a system password in BIOS (he know the password and I tested it. It's OK!) But this password didn't let me to change something in BIOS.
Require to enter a second (or same!?) password for changes and didn't work.
How I can reset the second password or BIOS?
Thank you.

3 replies

by dougroswell

To do this open up the computer on the mother board you will see a silver batter the size of about a quarter. Pop the battery out for 30 seconds, put the battery back in and the bios will be reset.

This issue was likely caused because a system password was added as well as a bios password. No harm done though.

by gigelul

Before ask here for help I don't see any battery, but now after I removed the power source I found it. Now I can work.
Thank you.

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