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Device Manager

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by wakim Dec 2, 2003 last reply Dec 5, 2003

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Hello, I am having problem with opening the Device manager in Windows XP Pro. When I tried to open, it show the device manager box with all the tabs but without the items shown (all devices installed). I tried to open it running in the ?RUN? box but it show the same thing. I also tried to run in Safe Mode but it freeze when it comes to the login screen. Please anyone help me. Thanks.chee

5 replies

by joenmr Dec 3, 2003

How did you define the account that your are using?

If it is only defined as User, you will not have access to some areas.

When you boot it in Safe Mode the system should show you the Administrator account and the other accounts created in your system. What could be happenning is that the Administrator account is disable. Therefore first check if the Administrator account is enable or disable. It should be enable.

by wakim Dec 3, 2003

Thanks for your prompt reply I succeed in reaching the login screen then it freeze the key could not move for selection.I am sure the user/administrator account is enabled. The problem is the device manager I could start windows as normal only I could not open the device manager for trouble shooting. Any idea ? Thanks