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I am having a problem in windows XP. When I try to setup a internet telephone access through the wizard, the option to select access via the telephone is grayed out. The only option that is available is for a high speed without a password. I was wondering if you had any tricks to solve this problem. Thank you for your cooperation and have a pleasant day.
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by thechas
Check in Control Panel / Modems that your modem is working properly.
You may need to install updated drivers for the modem.
Chas
by frank_g
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by toxicsloth
The following article from Microsoft knowledge base has allowed me to correct this issue on another computer:
http://support.microsoft.com/default.aspx?scid=KB;en-us;320558&
by frank_g
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by sab_arturo
Yeah, this happens when i leave my ext. modem off. Make sure your modem is showing up in the device manager and has no issues or problems. You may have to play with some settings, just read all warning messages, they're helpful once in a while;).
by frank_g
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