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digital camcorder

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7 replies

by keith.patterson

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I have recently upgraded the RAM on a PC for 128 MB RDRAM to 384 MB. However since upgrading there have been problems with the firewire connection to a digital camcorder which connects to the PC. In device manager the IE firewire appears and windows (98 SE)reports no problems with the device. However when the camcorder is connected to the PC and powered up the PC becomes very sluggish and slow to respond. I have looked for the DV camcorder device in all sections of the Device manager but cannot find any mention of it. ie that windows is detecting it ok. The Firewire card is using IRQ3 and is not sharing this with any other device. I have downloaded Microsoft DV camcorder support and installed this but the same thing keeps happening. I have also removed the card amd moved it to a different PCI slot and re-installed th Pinnacle Studio DV software. I have the latest version of direct X on the PC. Does anyone have any idea what has happened and what the problem might be. I am at a loss on what to try next or how to get windows to detect this device. Is it a hardware/software problem? A windows problem? Any help would be greatly appreciated

7 replies

by greydog25

first check to see if the version of direct X is compatible with what you are running.Then try removing the ram you added see if the problem still exist.Check and make sure that the ram you add is compatible with the ram you already have.IE pc100 pc133 CL2 CL3.Also if you have no other devise on com port 2 or 4 IE IRQ 3 go in the BIOS and disable com port 2. If you do have a devise like a modem using these com port's this may very well be your problem.

Hope this helps

by timthetoolman

Hi,

Assuming your PC is WinNT/2K/XP, you can run the performance monitor on it while your camcorder is not plugged in and watch the results, then plug it in and see what changes. Dont just look at CPU, look at memory and any counters that you think may be relevent.

It may give you an idea where next to look, anyway....

Cheers,
Tim.

by net1

your answer would be in your first sentence - check your ram (the problem started when you installed your ram - also a good idea is to flash the bios. Is the ram the same type quality ?? remove the ram and then see if the problem persists

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