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5 replies

by daveg

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One Domain.
One DNS server.
I have several hosts mapped to IP addresses.
I run IIS 4.0 on a server with a help desk program called footprints.
I am supposed to be able to access footprints via my browser at http://"host"/footprints/. I can onlyaccess it by http://"ipaddress"/footprints/.

I can ping the host by its name and IP.

Using nslookup yields the server, its IP, the host, and its IP.

Why won't the browser access the help desk using the host name.

5 replies

by oskiller

I believe the answer is some kind of problem with the way IE reads names. I have the same situation, to a degree. If I do \\server\web I get nothing, but if I do \\ip\web it works. If I do \\server.fqdn\web it works as well. FQDN is fully qualified domain name - i.e. instead of server it is server.ms.com for example. Try this and see if it works. I would be interested in seeing other answers as well, but I have seen it with IE 4, 5, 5.5 and NS 4.7

by green lantern

This sounds like a NetBIOS name resolution problem. Setup an LMHOSTS file on the computer you are using to access your helpdesk probram from. Point to the proper "name" for your host. NT does not resolve NetBIOS names well using just DNS lookup tables.

ralph

by daveg

This is all on the same subnet. However I tried the lmhosts file. I checked it using nbtstat and it still performs the same way. I am starting to wonder if this is IIS related since the home directory is where i am trying to go, which is wherethe IP Address takes me, but the host name does not take me there.

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