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dvd rom doesn't play anything

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13 replies

by maynard6900

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When I insert a cd or dvd into the dvd rom drive, the power light flashes like it's reading the cd; this goes on for close to a minute. It doesn't automatically play, and when I attempt to use any program to access the cd (i.e. power dvd; windows media; the run command) it says that there is no media in the drive. I checked the driver and in device manager it says that the device is working properly. I uninstalled it and reinstalled it, but still have the same problem. The drive is no more thanthree months old. There doesn't appear to be anything wrong with the power-as I said before-the light blinks steadily for 30 seconds to a minute.

13 replies

by dualinlinememorymodule

If DVD or CD Audio is not an option on the Play menu, and you only have the CD Audio option, you might need to install or update the DVD decoder on your computer. Decoders are available from third-party manufacturers.

Do you need to install or update a decoder?

Solution Providers Decoder Products
National Semiconductor Corporation Mediamatics DVD player
MGI Software Corp. Zoran SoftDVD and MGI SoftDVD Max
Ravisent Technologies Software CineMaster or CinePlayer 1.0
InterVideo, Inc. WinDVD
CyberLink Corp. PowerDVD

by dualinlinememorymodule

Is The DVD Player Multi-Regional
It May Be That The DVD Your Trying To Play Cannot Play That Particular Type Of Disc Because It Multi-Regional And The DVD ROM Cant Play It

Can The DVD Player Play The DVD Your Got
It Might Be A DVD+ Or DVD - Player Only And The DVD Rom May Be DVD- And Your Trying To Play DVD+

Have You Got The Lastest Drivers

Are You Using Windows XP

Have You Tryed Changing Regions To ALL

Have You Cleaned The Drive With A Cleaner Kit

Is The DVD Scratched Or Dirty

Windows Media Player Wont Play It If The Software Came With The Player It Needs To Download A Decoder For WMP Technologies

have you tryed download WMP9 Series

Goodluck

by blackcurrant

Hi

If your drive looks fine in Device Manager and you uninstalled and reinstalled, then another option open to you is to upgrade the firmware in the drive itself. Go to the manufacturers website and see if updated firmware is available for your drive. Or you could download the existing firmware and try to install it regardless.

If this fails I would seek a replacement drive.

Good Luck

by cg it

you did not mention what operating system you are using. ME and XP are essentially two different O/S's and there have been many reports of problems with compatibility between XP and some software programs used for playing DVD's and CD's. Roxio has had issues with XP. Win DVD has had driver issues with XP. XP's service pack 1 fixes a lot of compatibility problems but you should also check the mfg site of the software your trying to use with your DVD for drive updates and compatibility problems with the O/S your using.

Another check to make is the data cable. If it's reversed, you'll have the problem you've described. Another possibility is that even though you've gone through the new hardware setup, Windows may have had a problem installing the driver.The device manager may indicate the device is working properly but if you check on the driver page it may show the driver isn't installed properly. try re-installing the device driver using the update drive tab on the driver property page.

by d_v ant

Try disabling the "Enable CD digital audio for this device" under the CD-ROM properties. This can cause problems with Aut-Play and may interfere with normal CD operations.

by jun1cez1

You said it cannot play CD OR DVD. Does this mean that it cannot play even an OS cd? If not, the laser is shut and you may need to replace the device. Try to use another CDROM or DVD ROM drive it it will work. If it does, yours is gone and needed tobe replaced.

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