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Email Problems with microsoft excnage server 2003

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by dgoldeng

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Issues with Exchange Server 2003 and Outlook 2003
Our office is running Windows Server 2003 Standard in a domain and we have Exchange Server 2003 Standard also. Our email is not housed in our office, it is still off-site and we connect via pop3 account. The Exchange Server was used to be able to share public folders.

Here's my problem. All of our office is using Outlook 2003 connected to the Exchange Server mailboxes. The pop3 client is also configured on their machines to send and receive mail. The pop3 account is set as the Default account among the two. 50% of the time that users either reply or forward emails, the email will switch to Microsoft Exchange Server and their email will never leave the office. Is there a way to fix this so that Outlook will always send and receive, reply and forward all mail strictly through the pop3 account and not switch to Microsoft Exchange server account.

This has drove me crazy for some time and I don't know how to fix it. Its like its got a mind of its own when it decides whether to reply or forward on the pop3 account instead of the Exhange Server account.

3 replies

by dickpaxton

I find that some times I bring Outlook up it has changed the default from pop3 to Exchange. Each time you bring Outlook up check and make sure that your pop3 is still the default.

by dumphrey

by default, wants to use MSIMAP to send mail when Outlook is used. MS has "hard coded" this feature in so that Exchange and Outlook will "just work" together.

"All of our office is using Outlook 2003 connected to the Exchange Server mailboxes. The pop3 client is also configured on their machines to send and receive mail."

Out of curiosity, why is your exchange server not sending mail?

"Our office is running Windows Server 2003 Standard in a domain and we have Exchange Server 2003 Standard also. Our email is not housed in our office, it is still off-site and we connect via pop3 account."

Can I assume you are trying to migrate to hosting your own e-mail? If so, it makes it easier if you point at your Exchange server as the outgoing mail server for both the local (Exchange) account and the pop3. I would guess that over time the pop3 would go away. Another solution is to set up everyone to use the local Exchange server for both incoming and outgoing mail, and have all e-mail from the pop3 accounts forwarded to the correct exchange box. I have to do this a lot for people in sales at our business.

If I am way off base here let me know. I would work towards having only one account per person to manage. If this is not possible, I would work towards having mail forwarded. Exchange and Outlook are both good products, but they have their limitations, and sometimes behave in odd fashion.

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