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Epson Stylus C82 will not Print

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We cannot print with our Epson Stylus C82, it keeps indcating that the Blue cartridge is empty, but we have changed the cartridge with a new original Epson cartridge.The ink level monitor states thet the cartridge is empty.Still will not print a test page or carry out the cleaning process.Have reinstalled the software from the installtion disc, unplugged/replugged the cable.It will not print anything. Help Please!!

10 replies

by thechas

Most likely, the contacts for the blue cartridge are dirty.

Remove the blue cartridge, and look at the end that goes into the printer. There should be several rows of gold colored contacts.

Using a pink or white PENCIL eraser, carefully clean the contacts on the cartridge and the printer.

Place the blue ink back in the print head.

If you still have problems, you may need to contact Epson support.

I did not find any FAQs on the Epson USA site that would be helpful.

Chas

by ralph.brown1

Thank you for your reply, we cleaned the contacts as you suggested, the printer still failed to print.We have now purchased a new printer.Thanks again

by rickrbyrne

Hi,

Before you buy that new printer, or send that to the heap pile, you may want to clean the printer head with some rubbing alchol and some cue tips. The printer heads always clog on these printers, its worth a shot at least you will have a spare if it works out for you. Please post and let me know what happens.

Rick

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