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Event ID 1009

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by pjcannon

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4 computer workgroup all running Windows XP SP2. Simple file sharing & File & printer sharing enabled. Connected to a DSL router with an HP network printer. One computer generates an error in the system event log in the every 10 to 30 seconds. Source is DCOM.
Event ID 10009
DCOM was unable to communicate with the computer FRONTDESK using any of the configured protocols.

User Action
Check the network connections. Check the registry entry HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Rpc/DCOM_Protocols for the list of Remote Procedure Call (RPC) service protocol sequences
I checked the registry protocols & they are correct. The default protocol under component services is TCP\IP connection oriented. I am at a loss to explain why this computer should want to communicate with the Frontdesk computer. Goole & Microsoft seem to turn up Exchange Server problems for this error but they are not running Exchange Server. Any ideas would be appreciated.

8 replies

by pjcannon

The answer was HP software, HP MFC 2840 printer, installed with an IP address for printing but also installed via USB cable to one pc for scanning. Clint shared the printer on the scanning desktop & installed the scanner software on the computer generating the dcom errors. I removed the share on the printer installation with the usb connection & uninstalled the mass of HP software from the other workstation and the dcom error is gone.

by pjcannon

Thanks, I read the documents linked by Hal & Kelvin. They are generally refering to a Windows Domain enviroment with Exchange server. Not the case here, this is just a workgroup with shared files & printers. All the computers are virus & spyware free.

My apologies for taking so long to post back but I got hung up on more pressing matters & won't get back to this till the weekend.

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