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Explorer Keeps Shutting Down

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by jeff12321

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I'm Working on Win2K-Pro. about 30 times a day when I'm working in an Explorer window, copying, or pasting or right clicking, I receive the message "explorer.exe has generated errors and will be closed by Windows. You need to restart the program. Anerror log is being created." The title bar contains "Program Error". The following is the entry in the Event Viewer.
Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 03/07/2001
Time: 10:22:16
User: N/A
Computer: JEFF-
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

5 replies

by fgarber

When you use the copy and paste or cut and paste functionality in Microsoft Windows Explorer, the following Dr. Watson error message may occur in Explorer.exe:

Explorer.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.
In addition, the following event may be logged in the Application event log:
Event ID 1002
Src: Winlogon
Description: The shell stopped unexpectedly and Explorer.exe was restarted.

CAUSE
This issue can be caused by shell extensions that are installed when you install Allaire Homesite or Cold Fusion.

RESOLUTION
To resolve this issue, remove Homesite or Cold Fusion, restart the computer, and then verify that the following files have been removed from the computer:

Cfshellftprds.dll
Cfssvradmin.dll

by jeff12321

I didn't have Homesite or Cold Fusion installed but rather a shell extension called "split" which would split files. I uninstalled it. This problem still occurs but very very rarely now. Thanks

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