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external drive

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I recently purchased an external drive{500gAcomdata model}It worked fine for about a month with Windows xp. windows suddenly stopped showing the drive in My computer.I tried rebooting and changing usb ports but that did nothing. I left the power off for awhile and it finally started showing in My b computer but as a cd drve only, which I cannot access!I even re-installed the windows xp twice. The explorer recognizes the drive only as a cd drive. What else can I try?

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by 1bn0

No waranty information on the website.

No contact form. Just email links so you can not contact them with out using and thus providing an email address.

No technical support without registering first. I try very hard not to buy products from companies that do this. I consider it a form of blackmail. If you have already purchased the product you should not be REQUIRED to register for tech support. I do have a RANT saved on my home computer that I ususally send to companies that do this. The one that @$#% me off the most is Kodak. Don't remember any more offhand or I would mnetion them as well. I do tell them that I ACTIVELY dicourage customers from buying frm them.

Buy from reputable brands. You have less trouble and usually faster resolution of problems.

Its a hard drive. HOW MUCH IS YOUR DATA WORTH? Thats how much you should be willing to spend on a data storage device.

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