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fatal exception 06 at 0028:000000017

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We have a client who gets this error message when using internet explorer 5.0. What is causing this error and how can we fix it. please be specific. thanks

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by shanghai sam

This is a processing error in the IE5 program and the basic way to get rid of the error is to click start-settings-control panel,double-click the Add/Remove Programs icon,locate IE5,then hit the add/remove button you will be given a pop-up window the choices will be to restore or repair,you will have to determine the choice,best suggestion will be to restore to previous and the upgrade to IE5.1,it will save time going thru the repair process and it doesn't work.

by dmiles

A bug in IE5 during processing,restore the previous version and then upgrade to IE5.1,will save you time trying to repair when the process might not work.Use the Add/Remove Programs to restore to previous version and the update

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