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Fax and Data into one modem

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by tgm

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I have a Win2K Professional system which I have configured to accept "incoming connections" from other machines via the attached modem. This work fine. I added fax sending anjd receiving support for Outlook 2000 using the Symantec Winfax Starter software. This works fine. The problem is that when I now dial into the machine with a data call it is answered by Winfax, recognised as not being a fax call and dropped. Does anyone know how to ensure that Winfax passes over non fax calls to the "Incoming Connections" RAS service? I have only one incoing line and one modem. I don't want to start putting in faxes switches etc It must be possible in software musn't it?

3 replies

by philippe.d

Hi there. I found this info on the Symantec site. Hope this will help.

If the URL does not work, just look for RAS in the Winfax Support section.
http://service2.symantec.com/SUPPORT/faxprod.nsf/a74513c210251d318525688d004c147a/e04483dba0282dd8852566a200792030?OpenDocument&prev=http://search.symantec.com/custom/us/techsupp/kb/query.html?*col=kb*st=1*nh=7*pcode=winfax_basic*qp=url:us-lu,url:/faxprod.nsf/a74513c210251d318525688d004c147a*qt=%2Bras*miniver=winfax_basic10*sone=winfax_basic10_tasks.html*stg=3*prod=WinFax%20Basic%20Edition*ver=10.0*svy=*taskquery=*boolean=and<>&sone=winfax_basic10_tasks.html&stg=3&prod=WinFax%20Basic%20Edition&ver=10.0&base=http://www.symantec.com/techsupp/winfax_basic/&next=winfax_basic10_contact_tscs_solve.html&src=sg&pcode=winfax_basic&svy=

by tgm

This all refers to Winfax basic rather than winfax starter edition. I know this does work with Winfax pro so I have placed an order for that and will review when it arrives

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