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fax wont send

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2 replies

by kenderkn

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windows 2000 pro workstation
56k fax/modem
fax service installed
faxes wont send when a fax tries to send a dial tone sounds then i get a message "No Answer" before it even starts dialing

have tried everytihng including killing fax service and fax printer, new modem everyhtign but all to no avail.

help!

2 replies

by tduval

First, are you sure modem is responding ?
Open a hyperterminal session, and start talking with modem.
Simple commands : atz -> reset to saved config
atdt -> dial ex : atdt 0,123456
will dial 0 (to exit pabx), wait 1/4 sec, then dial 123456.

Often, "0," is missing, or pabx is not well configured to access via fax (try a fax in the line)

by kenderkn

modem is installed correctly and responds beautifully. if anyone knwos the fax codes to try out in winterm i will try those but otherwise the modem responds properly

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