Desktop

Ask something
Discussion Locked

freezes on boot ....

0 helpful
7 replies

by enbee_here

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am trying to repair an HP xt938 running Windows XP. The problem is that it freezes on boot and on safe boot it stops on amdagp.sys.
I tried recovering, reinstalling, destructive and non-destructive recovery . None would work.
I tried using a new XP to do a clean install and that workedfine, but I would rather not have to purchase a new xp for this computer. Is there anyway to resolve this problem from the recovery disks that they supply, without having to purchase a new XP cd? Are there any files that I can replace or download that would fix this issue. Any help is greatly appreciated.

Thanks,
Enbee

7 replies

by jrodri1636

Windows XP Setup Wizard may be able to repair a corrupted Windows XP installation. Try these three steps:
1 You start the Windows Setup Wizard from the Windows XP CD-ROM by putting the CD-ROM into your CD drive and choosing Install Windows XP. After the first reboot, the Setup Wizard should find the existing installation of Windows XP and ask whether you want repair it. WinXpFix.com
2 Press R to attempt the repair. The Setup Wizard tries to repair the installation, and then prompts you to reboot.
3 Press F3 to restart. After you reboot back into the Windows XP Setup, you can quit the Setup Wizard without reinstalling Windows by pressing F3.
You should also make sure you have all the right drivers for the devices on the system and that they are compatible.

by deadly ernest

You may have to talk to the HP people about this. One of the reasons I do NOT buy or use pre-set up Name brand systems is that they often have special set ups and the recovery disks provided suit that specific computer with that specific configuration. Once you make any hardware changes the recovery disks may be totally useless as they often require the system to be in the original configuration to work.

This sounds like that type of problem, from the name of the file it is locking on I would guess that the original configuration had a graphics system calle AMD and amdagp.sys is the file to operate it. If that device is no longer present and the system is required to locate it before finishing loading it will have a major hernia when itfails to locate it.

The only thing that may get around this is when you hit F8 during boot you go to a screen where you can choose Windows boot options. One of these allows you to approve each driver etc prior to loading, select this and when youget to amdagp.sys tell it NOT to load and then see if you can load and boot without it. Once you get up and running, create a new set of XP boot disks for that system and place the original recovery disks in long term storage.

by enbee_here

thanks... good suggestion and i tried it, but the computer still froze. ended up having to do a clean install from a new cd.

by armando5

Why don't you just pull the files from the I386 Directory and format your drive and reload manually with out any of the junk hp preloaded software from the cd they supply you with. You have allready done a recovery so you probable lost what ever youhad in the drive anyway.I'm sure the drivers you need for any peripheral that is in your system is on the cd as well.

by enbee_here

tried that didn't work .. but thanks anyway. ended up doing a clean install with a new xp cd

This discussion is closed to new replies.