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getting booted

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by impaintedman

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I am having a problem with getting booted from the internet the isp says it is due to an email that is over 125kb ....I don't think so, all my internet settings seem correct could it be the modem going bad? thanks for the input...p.s. the longest the pc can stay connected is 2 minutes if I open the email it gets booted as soon as it begins to recieve mail and doesnt stay on long enough for a webpage to open

12 replies

by ann777

Go to www.lavasoft.de and download their Ad-Aware program. Install it, then run it over your registry and your hdd. Find out what spyware programs you have installed on your computer. Then close ad-aware and go to Control Panel --> Add/remove Programs and remove that software that ad-aware found. The re-run ad-aware and see if it still find the programs; if it does, then remove them via ad-aware, and reboot and then try and see if your disconnect issue is resolved.

by dmiles

Your internet settings maybe correct,but your ISP could have a limit on how large your email box is set at a certain limit and this maybe the info that they are conveying to you.If the file puts you over your limit,if this is not true then it couldbe a connection with the ISP server

by b_pope

You could also have a line test done by your phone company, outside or inside lines could be bad. Does your phone line have a lot of static on it, if so that's the problem.

by opatzg9

The fact that your getting connected tend s to say that your modem is working. Another good test would be to try some remote control software like pcanywhere and see how long a connection withthat would last. Otherwise try pulling up your mail from another pc and see if it reacts the same way.
Good luck

by maggot

CHECK TO SEE THAT YOUR MODEM IS NOT SHARING AN
IRQ WITH ANOTHER DEVICE. MORE THAN LIKELY IT WILL BE YOUR MOUSE, IF ITS A SERIAL MOUSE CHANGE TO A DIFFEENT COM PORT EXAMPLE: COM1/IRQ 4 TO COM2/IRQ3
OR USE PS/2 IRQ 12.

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