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Hardware profile problem

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3 replies

by compuman

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Hardware profile problem
Ok here is the problem when I try to boot normally on this hp laptop it freezes .If i go into safe mode a window pops up to choose hardware profile i want to use. I select the right one and then reset and it boots fine.
There are three hardware profiles one for docking station at work , one for stand alone use and another for dock station at home.Is there a way to redo a hardware profile or rectify this problem.

3 replies

by bitsybug20

There is a way to fix it, yes. Can you tell me if it is a Dell or Toshiba? There are certain settings that allow you to choose which way you want to boot up. It should be the first thing that pops up if the settings are correct. They should be listed as option 1, 2, and 3 and you should be able to type in one of these numbers. It sounds like you don't have the right 3 though, because it is only showing as dock station, and it should say home, office, etc. It would help to know if it is a Dell or Toshiba though.

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