Windows Forum

Ask something
Discussion Locked

Hardware wizard crash

0 helpful
7 replies

by dkvoldar

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
i have a hp pavilion 333mhz computer with a fresh win 98 installation and everything was detected and installed except my scsi adapter card so i went to manualy install it with the add hardware wizard but when it gets to search for plug and play it gives me a blue screen and crashes

7 replies

by fsaucedo

It sounds like either the SCSI controller has a hardware conflict (IRQ, DMA) or your BIOS is not setup for plug and play. Assuming neither one of those is your problem, you can try one of two things:
1 - dont use the wizard, go through the manual installation
2 - the controller card might have to be installed using whatever software discs it came bundled with.
Hope this helps!

by dkvoldar

in 98 you have to use the wizard to set up a new device that doesn't autodetect and automatlicly tries to search for plug and play devices before it lets you do anything and thats when it crashes, also all my other devices autodetected and worked perfectly fine but its an older scsi card and the software that came with it is for win 3.11 and the updated drivers you have to manually install.

by grimreality

First problem is do not use the add new hardware wizard.
Disable pnp device detection from the bios
When you are fully into Windows run the wizard and choose the location, do not let windows search for device

by thechas

Does the card show up in Device Manager?

If you have ANY devices with "?" or "!" marks by them, that can be the root of your problem.

If 1 is the SCSI card,
select the device,
click the properties button,
click update driver,
click on have disk,
browse to the driver file.

Another thought, did you install the motherboard chip-set drivers?

If the chip-set drivers are not installed, the PCI bridge may be missing and that is why Windows cannot see the SCSI card.
The chip-set driver is even more important if the SCSI card is an ISA slot card.

You should be able to download the latest drivers from HP.

Chas

This discussion is closed to new replies.