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Help Desk SOP

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by marc

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Looking to see how others are creating Support desk SOP's... Layout / format.I do not want to re-invent the wheel. Thanks for any help....
Marc MCSE/MCSA

3 replies

by mdelyea

Do a search for 'help desk' in techrepublic (at the top of the TechRepublic page).

by marc

Sorry, that was the first thing I did. The results were less then acceptable. I am looking for others who already have a working plan in place.

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