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How to determin IT requirements

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by k_and_l

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I would like to know where I can find information on how to go about setting up IT services for a small company and what is invloved. Questions to ask in determining what we need and what is overkill. I work for a Life Safety company of 30 employees, 2 Admin, 2 Managers, 1 Acountant, CEO, and 24 people in the field. We would like to set up a web / email server and provide the field employees with notebook computers to be able to access blueprints, specs, and forms.

Thank you,
Lance

6 replies

by jlouis45

Well you would require a server for this purpose. You also need a software, OS to do this job of connecting all your employees from remote places. You have got the Windows 2000 or XP as an operating system. If you using for a small group then WIN2K is good enough an operating system if more then you have to check in with UNIX etc. And also you would require the software to view your blueprints.

by k_and_l

to: jlouis45@excite.com

Thank you. Good or bad, I've decided to use WIN2K Server, Exchange 2K and WIN2K or XP PRO for client. I am also interested in planning such as type of training for employees, restore CD, remote updates, tech support and other considerations to be taken when setting up a server and services for remote/mobile users. I have enough knowledge to be dangerous and would greatly appreciate the input of experience.

Lance

by wrcotton

If you want to be successful, don't worry as much about what is NEEDED as about what is WANTED. Interview the CEO to find out what he/she sees as the main problems, and then prioritize the list. Work on solving those problems.

What almost any company NEEDS in the way of IT services is an information architecture. But that can take a long time to build. You need to show some interim benefits to show management why they're paying you. Develop an architecture plan in the background, while finding 'quick hits'---solutions to the above problems that fit into the architecture. That will establish your credibility. Once you've got that, people will start listening to YOUR advice on what is needed, and begin to want that.

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