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How to make Laptop see printer

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by dkuhl

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Our school has some Lattitude C840 laptops and we just got Lexmark E352dn printers. The printer is registered and does show an IP address. When I tried to add a port with either the host name or the IP address...the laptop wouldn't see the printer. I have done this successfully with a few other laptops same model and printer set up. So what's the deal...why will it work sometimes but not others.

2 replies

by rob miners

You could also set it as a local tcp/ip printer on one of the problem PC's and see what happens.

Try installing the printer on the local machine by using a virtual TCP/IP port:
1) Click on Start, Click on Printers and Faxes.
2) Click on Add a Printer.
3) Click Next, Make sure that the Local Printer attached to this computer is checked, but that the Auto Detect box is NOT.
4)Click in the Create a New Port box and select Standard TCP/IP port from the drop down menu.
5)A new wizard will appear.
6)Enter the IP address and the Port name.
7)CLick next and finish.
8) At the next window choose the Have Disk option and put in your Driver Disk.

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