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HP LaserJet 4V problem on XP pro

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8 replies

by paff

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I have a problem with a LaserJet 4V printer running on XP pro. Prints Self test, Windows Test Page and text only (no graphic at all) files without any problem. But if the file contents some kind of image then Windows hungs - must be rebooted by restart button, and after restart the printer prints the file automatically (even Windows is not fully ready). The issue comes both with XP built in drivers and the latest from HP web site. Is this a hardware problem or there are some settings must be done? Thanks in advance!

8 replies

by pierrejamme

How is the printer connected? If it is USB try a Parallel cable.
Does XP find it "Hardware Found" when you connected it?
Does it show up in Printers and Faxes?

Report back

by w2ktechman

It could be a failing formatter board or memory issue. Is it only with WIN XP? we have LJ4 and 5 here that usually dont have many issues with XP.
Another thing, is it with multiple systems or just one system? Is it networked or shared?

I had a similar problem with a usb adapter for an LJ, it hung hard on a local system. I replaced the (new) adapter and it sailed along flawlessly. Try another cable

by paff

Thanks for trying to help.
The problem was not with the printer at all. I connected it to another PC and all worked just fine (with the same cables, XP version and the built-in drivers).
Found some hardware problems with the first PC.

by paff

The printer is attached on LPT1. It is a local printer. Has this problem since two months (as I was told). There is also one more thing. If the printer is connected to the LPT1 - the computer restarts if you use internet. (such as you press the restart button on the case)

by paff

The printer is installed but not shown in Device manager (Printers doesn exist there)

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