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Hp Printer 'USB device not recognised'

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8 replies

by j_walk44 1 view

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I have an HP Photosmart 2575 Printer on a Win XP SP2 system which worked fine for a month or so but now throws up the message 'USB device not recognised, a USB device attached to this computer has malfunctioned and Windows does not recognise it'.
I have uninstalled & re-installed the printer & tried all the USB ports. I've also installed the printer on another machine & it worked fine.

8 replies

by j_walk44

Found a very simple solution for this. I just shut down the PC, unplugged the mains power completely for 5 mins & booted back up. This apparently allows any residual current in the motherboard/USB ports to disperse. Really didn't think it would work but it did.

by jandijones

I'm wondering if your HP printer has continued to work. I'm having a heck of a time getting mine to stay "recognized" by the USB port.

by j_walk44

Hi, yes the printer has kept on working ok since.

by chente.z.m

I'm having the same problem with a HP printer, and i've already tried in 2 different PC with XP and it's not working in any. Any help or tips?

by dave55lespaul

I've had this issue with several different hp printers
When I've used the hp installation disk I do not have the issue.(When the customer has it)
But trying to install with down loaded drives from hp it seems like I encounter this far too often and need to use a serial cable to complete the install and have not found a work around yet.

by johnmkaya

Same problem with HP 2015 lesser printer!!!
Anybody out there... please assist!!!!!

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