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HP Printing Issue

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5 replies

by jkatz

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Recently a number of our users, have begun getting getting a three line "header" page when printing documents from their workstations. The header sheet provides the following information:

@PJL SET JOBATTR="DocOwnerID=2449670147"
@PJL SET JOBATTR="SrcQ=CN=GAC18HSL.OU=GAC_NY.O=AAR"
@PJL SET JOBATTR="DocSize=7182"

All users that are receiving this page are printing across the network (a NetWare 4.11 server), and are printing to a variety of HP printers (4000N, 4050N & 8100N).

The usersgetting this page have received it while printing from a variety of applications (i.e. Work, Excel, Oracle, etc.), and prior to about a week ago, it was rare at best that the users were getting this page prior to their jobs printing.

Now, although sporadic, this page has been printing out fairly regularly for a number of users (not all users though).

Does anyone have any idea what could be causing this and for that matter what I can do to stop this page from printing? (note that I have checked all the settings for the default printer on these workstations and "banner page" is unchecked).

5 replies

by estebandelatorre

Must clear the disable banner checkbox in the nw client32 in every workstation.
Need to have admin rights id NT, due to the fact that this is saved in the registry.

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