Windows Forum

Ask something
Question Locked

I think it user setting problem.

0 helpful
6 replies

by dahal0514

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

In my computer running XP, i used to log on using a username (which is obvious) but now when i log on as the same user, i can't see all the files including the system folder(my documents, my computer ...) but there are some icons. when i check the documets and settigs folder they are there in the desktop folder. and also some items on the new menu (appears when we right click) are lost. when i try to change wallpaper it dosen't change at all. if i create a new folder it appears.

I tried to customize the desktop but it wont work.

if i create a new user it is fine. but I want the same username to work.

What is the cause? i have never seen this before.

Thanks

6 replies

by rob miners

If you find anything with these tools, turn of System Restore and run them again in Safe Mode

Download Spybot - Search & Destroy and install it. Update it. http://www.safer-networking.org/en/download/index.html

Download Malwarebytes Anti-Malware, install it and update it.

Malwarebytes

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
mbam-rules

I would keep scanning with it until it is clean by closing out and rebooting and running it again.

Run this Rootkit Revealer GMer
Gmer

FAQ
FAQ

How to copy data from a corrupted user profile to a new profile in Windows XP

http://support.microsoft.com/kb/811151

This discussion is closed to new replies.