25 replies
by technogeek-1995 Accepted solution
by oh smeg Accepted solution
Perhaps if you could tell us what it was I may be able to help you.
Col
by technogeek-1995 Accepted solution
by rob miners Accepted solution
by rob miners Accepted solution
I couldn't read the licence agreement as I don't read what appears to be french.
I did a Classic install which includes lots of .png and .ini with a few .exe's thrown in and rebooted as asked.
Went to Add remove Programs and clicked on remove. It is restoring a lot of files.
Did I mention that I used RegSnap before and after the install. It has left a wad of useless Registry information. So in fact it didn't completely remove itself. I'm not concerned though as I was using a Test PC.
by technogeek-1995 Accepted solution
by older mycroft Accepted solution
by technogeek-1995 Accepted solution
by technogeek-1995 Accepted solution
by rob miners Accepted solution
by technogeek-1995 Accepted solution
by rob miners Accepted solution
by technogeek-1995 Accepted solution
by rob miners Accepted solution
by technogeek-1995 Accepted solution
by rob miners Accepted solution
CD for the Notebook. It may even have a Hidden Recovery Partition on the hard drive.
What is the make and Model of the Notebook.
by technogeek-1995 Accepted solution
I have a recovery CD along with several driver CDs. And...it is a DELL INSPIRON 1501;
Service Tag: 9NKV5C1 (used on the Dell website for model-specific specs)
by rob miners Accepted solution
all you have to do is remove any Data that you may need and insert the CD and use it to boot from. You may have to check in the BIOS to make sure that the first Boot Device selected is the CD. Then just follow the prompts for a full Recovery. When you are up and running load the Device Drivers.
I would also copy the Avast or AVG install to a USB drive (stick) or re-writeable CD so that you don't have to connect to the net to download it. When you install it let it update before using the internet.
Keep us informed as to your progress if you require further assistance.
If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D
by oh smeg Accepted solution
Depending on what infection you actually have. Some are designed to survive a Format and reinfect after the reinstall.
You can use either Boot & Nuke to wipe the HDD
or Kill Disc
http://www.killdisk.com/downloadfree.htm
Col
by technogeek-1995 Accepted solution
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