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INSTALL does not recongnize SCSI control

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by rschierer

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I have a Compaq Prosignia 720 server that has a Compaq System I/O System board that has a scsi ribbon cable attached to 2 compaq scsi hard drives and an HP tape drive. I am installing Novell Netware 4.11, doing a custom install. The server was previously in production, so it was working recently.

When I add the hard drive drivers, I get back that the CPQS710.DSK did not load. I have been in contact with Compaq tech support via email and we have tried several different things such as using different drivers. They suggested that I run the diagnostic test for the server and I did so. It did not show the controller card in the results. When the computer boots up, it recognizes the SCSI drives and the tape drive, but not in the Novell Install. Is there a utility or program that I am supposed to run at the c: prompt to make the system recognize the SCSI drives? I am very rusty at all of this, and thank all replies in advance.

5 replies

by pierrejamme

I'm probably even rustier with Compaq. We have a Prosignia 300 still in operation. Seems to me that I used a Compaq CD called Server Manager, or something like that, that came with server to get started. Used NetWare default drivers isadisk.dsk or ide.dsk and then later did a Compaq disk driver update.

Are you upgrading or fresh install? If you have already tried unsuccessfully be sure to overwrite existing files when you re-attempt Custom Install.

My Compaq is being retired very soon, 150MHz with 212MB RAM, up for 6 years now. Being replaced buy a Dell PE2600.
Good Luck, I'll be watching to see how you make out.

by freydc

If the CPQS710 driver doesn't load, then it probably is the wrong driver. There was a generic SCSI driver that I think was called "CPQSCSI" that you could try.

Did you make any configuration changes like add/remove SCSI devices? Check SCSI ID's on the drives, make sure all devices are properly connected and that the SCSI bus is properly terminated.

You might also try downloading the now outdated support pack (SP16415) for netware from Compaq (HP):

http://h18007.www1.hp.com/support/files/server/us/download/10352.html

If you still have no luck, try another controller such as Adaptec for which the drivers are included in the NOS.

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