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install issues on BRAND NEW SYSTEM

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7 replies

by chilli_willie

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when booting from XP cd I get blue screen with error message on it. Tried 2 different cd's and I know the copy is good.

stop: 0x0000007b(0xf7934524,0xc00000034,0x00000000x0x00000000)

i have seen this on another dell and was never ever able to get it up and running.

This is a new system right off the line!

7 replies

by blackcurrant

Hi

I have no idea what your problem may be, but I have always found Dell to be very good. Have you contacted them about this. They provide support for all their PC's as standard. Also, are you saying that you *never* got that other Dell up and running? What did Dell suggest?

by chilli_willie

haven't contacted Dell the system is 3 years old so I doubt they would help but I will try. Forgot to mention I cant get into the new systems bios at startup for some reason which makes me think it is a bios issue but I dunno

by chilli_willie

haven't contacted Dell the system is 3 years old so I doubt they would help but I will try. Forgot to mention I cant get into the new systems bios at startup for some reason which makes me think it is a bios issue but I dunno

by dmiles

Was the Chipset cd usaed to load the software for motherboard

Thr reloading the chipset software on the board,then try reloading the system

This suggestion was made because the error was most likely a registry error that is causing the problem

by willcomp

Some questions:

1) Is this a new install of XP on a clean HDD or is there an OS already installed?

2) What is model of PC?

3) What type and how much RAM?

One thing to try. Run MemTest86 and check RAM before going any further. Or, alternatively, swap RAM with a known good stick.

Dalton

by willcomp

I have also had problems with some memory controllers not handling high speed RAM (even on identical mobos with same RAM). Try reducing memory bus speed in BIOS setup (e.g. 166 MHz instead of 200 MHz).

by chilli_willie

it is a new install on a new HDD it is a custom system that is brand new...I will try to test the memory..they did throw in another 256 stick in it for me.

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