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Install printer drivers on XP Pro error

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3 replies

by snoshuu

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Getting the following error: "The RPC server is unavailable.", in the "New Hardware Wizard" when installing printer software using factory CD from HP Photosmart 7550 on a desktop PC as a local printer. Running Windows XP Pro.
I've verified the USB cable and port is not the problem.
Any ideas?

3 replies

by dmiles

When attempting to add printer it could be Spoolss.dll and/or Spoolss.exe are missing or corrupt

Reapply the latest service pack and insure RPC service is set to start automatically
Control Panel/Services/Remote Procedure Call Service/Startup/Automatic

by snoshuu

Thanks for the suggestion soulrider.
I tried your fix, and the problem persisted.
I then re-installed the Service Pack 1, reboted, and problem was resolved.

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