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Installer service problem

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7 replies

by chipw

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I have one particular XP Pro box, out of several, that has a problem with it's Installer Service. Here's the message -

The Windows Installer service could not be accessed. Contact you support personnel to verify that the Windows Installer serviceis properly registered.

I am guessing that refers to registered in the Registry. I noticed on my machine that the Installer service is set to manual startup and is not shown as running, yet installs work fine. On the one box installing one particular app fails, even after starting the service.

What do I do to fix this?

7 replies

by chipw

Another, 3rd, XP Pro box also fails, but with no message of any kind. These boxes have had other apps installed successfully. The only difference between my box and these other two is mine was upgraded from NT to XP Pro, the others were clean installs of XP Pro.

by d_v ant

I have experienced similar problems under Win2K. I downloaded and installed the latest version of Windows Installer from MS and that seems to have cleared up my problems......

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