Windows Forum
when ever we double click the icon or try and get to the internet the window with info to send to Windows keeps coming up, i'm still looking for an answer , i've tried cleaning out the temp files and also tried even reinstalling still keeps coming up with the window with errors
IE doesn't work please help
by softcorp.us
Hello...
When you say "the window with info to send to Windows", are you referring to a program crash/failure and Windows is offering to report the information to Microsoft for analysis?
Presuming the above...
More information is needed in order to analyze a crash like this.
Suggested actions and questions:
1. As a temporary workaround, install the FireFox browser (http://www.getfirefox.com). I actually use it as my primary browser and it works very well.
2. What operating system are you running?
3. Run SCANDISK or CHKDSK.
4. Run a virus scan. Run a spyware scan.
5. When did this problem start? What was done to or with the PC just before the problem started?
6. Are you having any other problems with your PC?
7. Regarding: "tried even reinstalling". What did you reinstall? Windows? Internet Explorer?
-----Steve Jackson
CEO/CSA
Software Corporation (Softcorp)
http://www.softcorp.us/probono
Advanced pro bono tools and utilities free for personal use
Not sure what you mean by the Window with info to send to Windows - can you write down the actual error message and post?
Are you on Dial-up or Cable?
do you mean the Send / Don't Send Microsoft Error?
Have you ran a full Virus Check on your System, plus Anti-Spam, Adware etc.
by sirmalcom
By "send info to Windows" do you mean the standard dialog to send debug information to Microsoft when an application fails? This would mean that for what ever reason, IE is facing a critical error every time it tries to start the program.
Unfortuately, there are numerous different reasons why IE may not be working. The most fustrating thing about this situation is that you cannot connect to Windows Updates to update your software. You may want to follow my predecessor's suggestion to try a different brower to connect to the internet and try to download Service Pack 2 if you don't already have it. If other browsers do not work, you most likely have a problem with Windows in general. Either that, or maybe your internet connections are not correctly set-up. You can change these settings without opening up IE by way of the "Internet Options" in the control panel. Select the 'Connections' tab and make sure that you are correctly set-up to connect to the internet. I hope this helps.
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