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Internet Explorer Nagging Issue

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I have an issue where I set my home page to my company. At any given time, I am getting the following embedded into my home page:
res://mshp.dll/index.html#10213

I have searched and deleted all files in the registry.
I have run Ad-Aware to scan
I have deleted my profile and re-created it.
Nothing seems to work.

Any advice to get rid of this would be very much appreciated.

5 replies

by jschein

1) Start Windows in Safe Mode by pressing F8 as the computer is booting and choosing Safe Mode

2) Remove the Registry entries

Click on Start, Run, Regedit
In the left panel go to
HKEY_CURRENT_USER>Software>Microsoft>Windows>Current Version>Runonce

In the right panel, right-click and delete the following entry (if it exists)
iefeats1Update = "rundll32 \iefeats1.dll,UpdateDlls"

Close the Registry Editor
3) Delete the infected files (for Windows ME and XP remember to turn off System Restore before searching for and deleting these files to remove infected backed up files as well)

Click Start, point to Find or Search, and then click Files or Folders.
Make sure that "Look in" is set to (C:\WINDOWS).
In the "Named" or "Search for..." box, type, or copy and paste, the file names:
IEFEATSL.DLL
MSIESH.DLL
SUBMITHOOK.DLL
UNINSTALL.EXE
UNINSTALL.INI
MSHP.DLL
Click Find Now or Search Now.
Delete the displayed files.
4) Reset Internet Explorer Homepage and Search Page

Close all Internet Explorer windows.
Open Control Panel. Click Start>Settings>Control Panel.
Double-click the Internet Options icon.
In the Internet Properties window, click the Programs tab.
Click the ?Reset Web Settings?? button.
Select ?Also reset my home page.? Click Yes.
Click OK.
4) Reboot the computer and download and run CWShredder http://www.spywareinfo.com/~merijn/junk/CWShredder.exe (remove any spaces)

5) Run a thorough virus scan using your favorite antivirus program or Housecall, Trend Micro's online virus scanner

by wlbowers

Turn off system restore if it is used in your os.

Download, update, and run the following.

Spybot:
http://tinyurl.com/ziar

Ad-Aware:
http://tinyurl.com/tek5

CWshredder:
http://tinyurl.com/2bzef
Or
http://tinyurl.com/2k642
Look for the file in English CWShredder.exe

Hijack This:
http://mjc1.com/mirror/hjt/

Hijack This is useful in that it shows what is currently loading on startup. You must know what is good and what is bad. Once you check it and fix it is gone. So be sure.

I have had to boot into safe mode and run these.

Good Luck Lee

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