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Internet Problems.

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6 replies

by theguyformalyknownaskingpin

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Whenever i go to certain sites on the internet, it will tell me there is an error and it must close the window, i check the technical info and it says the file C:\DOCUME~1\Owner\LOCALS~1\Temp\WER1A.tmp.dir00\appcompat.txt was included.
I need to know what it is and how to get rid of it.

Thank you

6 replies

by dmiles

1) Look in Add/Remove Programs for any programs you don't recognize, then Google those programs as ("insert Name of Program" + spyware) and see what comes back. Uninstall any programs that you determine are spyware.

2) Download Spybot S&D and AdAware and run both programs. Delete any spyware found. Reboot computer and start in Safe Mode. Re-run Spybot and AdAware, deleting any spyware found.

3) If spyware symptoms persist, download and install the free trial of Webroot Spy Sweeper (which seems to have a more comprehensive database to draw upon than Spybot or Adaware). Run Spy Sweeper, make a note of any spyware found in case Step 4 is needed, and delete all spyware found. Reboot in Safe Mode, and repeat the procedure.

4a) Registry editing - This is where you have to go a bit 'freestyle'. Backup the registry and/or create a system restore point. Reboot in safe mode. Using regedit or any other registry editing utility, search the registry for the names of any spyware you recorded from Step 3. Delete values and/or keys as needed.

4b) If after all this Spy Sweeper still detects spyware trying to reload, again Google the name of the spyware (see Step 1). This time, look for a reference to deleting a registry key or value that might not be as obvious as the name of the spyware. If you find such a reference, repeat Step 4a and delete the specified key(s) and/or value(s).

by darrynmarr1979

try cleaning out your internet cookies folder and temporary internet files, or try a ad cleaner, sounds like you have a search bar or some ad program installed

by wlbowers

Clean your temp folders.

Delete all offline content. Tools/Internet Options/Temporary Internet Files/Delete files
Check the box and click OK.

Delete Cookies: Unless you have passwords you don't remember.

Scan your system with Spybot and Ad-Aware.
Spybot: Cootie Remover
http://tinyurl.com/ziar

Ad-Aware: Cootie Remover
http://tinyurl.com/tek5

Good Luck Lee

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