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Internet Service manager

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by pjsinclair

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Dear all
I set up an internal intranet website and it has worked for a long time. (The website is housted on a windows NT 4.0 server) Yesterday for what ever reason it stopped working ie no one can access the site. I have not changed any permissions but it now asks for a password and logon name, if I then just cancel the logon page I get the following message.
HTTP Error 401
401.3 Unauthorized: Unauthorized due to ACL on resource
This error indicates that the credentials passed by the client do not have access to the particular resource on the server. This resource could be either the page or file listed in the address line of the client, or it could be another file on the server that is needed to process the file listed on the address line of the client.
Please make a note of the entire address you were trying to access and then contact the Web server's administrator to verify that you have permission to access the requested resource.

I have also had the message below

Db_utils.security - validating user, please contact Network staff and report following details: error '80040e14'
[Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'PK_Maintain_user_log': Attempt to insert duplicate key in object 'Maintain_user_log'.
/default.asp, line 15

Many Thanks
Pete Sinclair

3 replies

by joseph moore

Ok, this might be 2 different problems.

First off, the ACL error: Go to the web server, log onto it, then check the NTFS permissions for the whole website on it. Right-click on its folders and files in Windows Explorer, choose Properties, then click the Security tab. Click the Permissions button.
See what kind of rights and users are set here. It sounds like the IUSR_MACHINENAME account (if your server is called SERVER1, the account name would be IUSR_SERVER1) no longer has any rights. See if that is so.
If the rights were changed, then give the IUSR account rights over the whole website (Read rights, and probably List Folder Contents also).

Now the ODBC error has me worried. There could be a corruption in the database your website must use for something. Check the db and make sure it is ok, its indexes and tables and such.

Lastly, if the db is having problems, then that could also explain the website access problem you are having.

This just could be one of several things. TOugh to pin down right now without more data.

by pjsinclair

I have also had the following error message

Server Configuration Error
Server Configuration ErrorThe server has encountered a configuration error attempting to process your request. The configuration parameter MD_CUSTOM_ERROR (6008) has an invalid value. Please contact the server administrator for assistance.

Thanks

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