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invalid page faults

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I have a user's PC that is really starting to frustrate me. Any application that uses the internet returns an invalid page fault in module unknown upon opening. She can log onto the local network and browse/work fine but she cannot use Internet explorer or Outlook. I've reinstalled Windows 98 and it's still happening. Anyone out there have any ideas?

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by switchoff_b

if i remove microsoftproxy client, neither program crashes....hmm......but, i cannot get her internet email to work in outlook, i click on properties to set it up and it repeats 'this action cannot be completed' twice...weird

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