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IRQL_NOT_LESS_OR_EQUAL in Windows NT

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7 replies

by helmofs 3 views

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I just begun a "practice" of downloading Windows Critical updates to our workstations each week. Since the last batch of updates, 6 out of 13 workstations get random BSODs with IRQL_NOT_LESS_OR_EQUAL. As I'm not onsite full-time, I have no other information. This site is indescriminate about what they download, what they view, what they do. What would be my best approach for identifying and/or resolving these problems? The PCs contain an assortment of motherboards and video cards - cannot find a real common denominator -- except the MS downloads. THANKS!

7 replies

by greybeard770

Those errors can relate to drivers, specifically communication related drivers. The hexadecimal string at the top of the screen may help. Search support.microsoft.com for that strint that starts with 0x

by helmofs

Thanks very much - knew I must be looking for a driver problem, but had no idea how to start pinning it down. I will get my users to keep that information for me.

by pkuzniasz

I've seen this problem on our LAN. Hopefully this will help. Waht we've done to is to log on locally to the workstation, remove the NIC, and then reboot. Log back on locally and reinstall the NIC drivers. Every time we have this problem, this seems to do the trick.
One note: I've only seen this happen with token ring cards.

by helmofs

Was a good answer, but, not the source of my problems. Tried the above with no effect. Blue screens on the increase across the network - different PCs, different hardware configurations. No amount of driver remove/reinstall seems to fix.

by mjoconnor1

We have seen this problem on Windows NT 4.0 computers with a SCSI card in a pci slot (used for a scanner).
The resolution is the same as mentioned earlier i.e. remove the card, boot up, shut down and re add the card.
Hope this helps

by helmofs

No SCSI in use. Blue screens now seem to be related most often to use of Outlook and Norton 2002 Antivirus on Windows NT 4.0 SP6a systems. Any experience out there?

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