IT Management

While I don't have (and have never seen) the numbers you are describing, I would be very, very careful in how you apply them.

Any type of number like that (look at some of the old TR polls) is seriously flawed if it does not consider such factorsas the type and complexity of the enterprise, the level of technology in use, the scope of work that is defined for the IT manager, and the geographic spread of the enterprise.

For example, the IT manager for a call center, where all the users are locked down and there is no live call tracking, would be able to support significantly mroe seat than, say, an IT manager for a global brokerage house with users in umpteen companies, where even a 60 second per month unscheduled system downtime cancost the company missions.

Such a number also fails to take into consideration the individual. Are we talking about a relatively junior person with a staff of two, or a seasoned IT professional, heading up a diverse staff of of several dozen?

In any event, good luck with your data search (I'm really not expecting any points for this), I just wanted to give you someting to chew on.

humbly submitted,
diabetic

If there is such a number it is bogus at best.

There are way too many factors at play here to come up with a set number like that.

I've been in situations where we had one manager that had to manage only one user and one machine.
And forthat situation that was the right number. The user was THAT difficult, and the 1 machine was THAT critical, that this was completely warranted.

Other situations are totally different.
Rick

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