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Junk E-mail Folder in Outlook 2003 greyed out

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by rajirahi

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Hello,

i want to delete the spam/junk folder in outlook 2003 that comunicate with exchange server 2003, but the option "delete" is greyed out so can someone tell me if you know a trick to do it,

thank you and waiting your reply.

3 replies

by thumbsup2

That folder is a system folder used, AS YOU SAID, to communicate with the Exchange Server. It is needed for the program to function properly. If you have questions about that folder, communicate with your Exchange Administrator who can probably train you in the proper use of the Junk Mail Folder.

by rajirahi

ok but this junk folder should be replaced by a junk folder that is provided by Trend Micro server,because we cant have duplicate junk folder even the trend micro server cant create a junk folder for him if he will find that already exist on outlook a junk folder.thats why i have to delete the original junk folder to let the place to the trend micro junk folder to be created.

thank you.

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