5 replies
by dirv9 Accepted solution
by churdoo Accepted solution
You don't know how the router was configured previously. They may have changed from the default IP, may have it configured for PPPoE, different admin password, etc.
Do a factory reset to get the BEFSX41 router back to a known configuration and you'll probably have an easier time. There's a small reset button on the back of the BEFSX41, hold that in for 10-15 seconds and release.
Once the router has rebooted from the factory reset, unplug your network cable from your PC for 10 seconds and plug it back in. Go to a cmd prompt and do an IPCONFIG /ALL and observe your Default Gateway and DHCP server -- these should both be 192.168.1.1 after the factory reset, and the router should respond to http://192.168.1.1 and prompt for the default admin credentials.
Note: any time you change your cable modem from one device to another, be sure to power off the cable modem (it remembers the MAC address of what it connects to and it won't connect to anything else until you power it off and back on), and if the cable modem has a battery backup, i.e. lights stay on when you unplug the power, disconnect the battery too.
by willcomp Accepted solution
Try resetting router to ensure that it has default settings loaded.
There's a small, recessed swithch on back. I use a large paper clip to press switch.
Then see if you can access router.
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