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Log Files Written to Desktop

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by helenlein

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A client of mine has an interesting situation - log files are being written to the desktop.
ALWAYS, when running Outlook Express
SOMETIMES, when running Excel

These are the files:
cleanup.log
offline dbxi
nbox.dbx
folders.dbx

What are these files and how to avoid creating them? I can't find information in Excel, Outlook, Outlook Express,or Windows

Thanks very much.
Helen

1 reply

by jimbb

Helen,
Odd problem you have: those are some files of your client's Outlook mailbox. The registry indicates where they are supposed to be. Check in Start|Run|Regedit, and look for HKEY_CURRENT_USER\Identities\(some number)\Software\Microsoft\Outlook Express\5.0. There is a value called "Store Root", that indicates where Outlook expects to find its files. Normally they should be in some subfolder of Windows. Mine for example is C:\WINDOWS\Application Data\Identities\{some number}\Microsoft\Outlook Express\ , where it belongs.

I presume in your case this value points to the desktop, and every time Outlook is used, or when your client selects File|Send from Excel, it creates the files there.

Jim

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