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Manditory Profiles Word & Outlook Exp

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7 replies

by graeme.hindmarsh

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We have recently implenented manditory profiling at a client site. Since implementation the users find that MS Word does not retain autotext changes or additions and that when creating a new document portions of text become blacked out. When you tryto type text the new charachters are superimposed over the previous ones. In addition Outlook Express though functioning will not retain received or sent e-mails between logins.

TIA

7 replies

by bobspearing

Hi, I had a similar problem with Act!, and after many attempts at solving the unknown I copped out and rebuilt one pc - this worked great- I don't know why but I then rebuilt all stations and no more probs. Obviously with huge numbers of clients this is a pain but microsoft's S.M.S, THOUGH PRICEY, is a cool way to roll out reinstallations.
Bob

by graeme.hindmarsh

Thank You,
but as you say in a large site this is not an option.
The autotext problem does not occur however if we revert to roaming profiles but the other problems remain.
Any other suggestions would be appreciated.

by tmaclennan

Autotext changes for Word are maintained on the PC in the Windows directory. Unless you use roving profiles in which case they rove.... The file is .acl

by wjlyle

This might not be exactly what you are looking for but if you go to Microsoft Support and get document ID Q172674 WD: Where Word Settings are Stored, it will at least tell you what information is kept within the registry and what information is stored in a template or document.

Found the document to be helpful because we have roaming profiles and some users settings move while others stayed on a particular workstation. This seems to explain why we were seeing certain things.

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