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Memory error

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8 replies

by jondapicam

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This is about a Pentium II 400MHZ machine running Windows 2000 Professional, 128MB RAM, upgraded from NT 4.0.

We have recently changed our domain, and for one user I am trying to give local administrator rights on her machine. When I click the add button to add the user from the domain I get the following error message:

Application popup: mmc.exe - Application Error : The instruction at "0x69923705" referenced memory at "0x00000000". The memory could not be "read".

It is listed as event ID 26.

I have tried SP1, which is the solution Microsoft gives on the generic error message, but it didn't help.

Any ideas?

8 replies

by brettcard

This error is a memory recycle error and is usually not caused by a hardware problem and merly a issue of conflicting with software. One thing to try is to go into safe mode and try adding the user from there. If it works from there then it is definately a issue with another piece of software that is running in the background or has services running. If it does not then I would lean more toward it being a hardware issue. It could just be missmatched memory like 2 128mb sticks and a 64 mb stick or something simular. I would just pull all out and leave one in and test each one singularly until you find out which one it is.

by sergey kovzik

yeah. never do upgrade from one OS version to another. I had so many bad results that I made this rule number one. There always will be some mess of old and new DLLs and garbage in registry and ini-files, if not take in account that some files should be simple deleted because they aren't needed anymore.
MMC had problems (and with user rights) even on clean install. you can try to run USRMGR.EXE - it's like one from NT4

Sincerely, Sergey
Brainbench MVP for Win98 Administration

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