There are 4 different MSI KT400 MBs.
Looking over the specifications, I don't see any reason why you should not be able to use the 2 DDR DIMMs.
Ideas:
1. Make sure that the power supply is a 'true' 350Watts. I have seen a number of power supplies lately that are rated for their peak output. The continuous output can be over 100Watts less!
(Multiply the voltages times the maximum currents. Take into account the limit of the combined 5 Volt and 3.3 Volt supplies.)
2. Are the DIMMs both the same speed?
The BIOS may be having problems setting RAM properties if both DIMMs are of different speed and CAS latency ratings.
You can try forcing the BIOS settings to the slowest of each.
3. Are the DIMMs both the same construction density?
Again, if the DIMMs are of different chip architecture, the BIOS and Windows can have problems using both together.
4. Is 1 DIMM registered, and the other not?
Same for ECC?
Mixing registered and or ECC and non is not allowed on most motherboards.
5. While I have not used a lot of DDR RAM, I have seen many an instance where SDRAM DIMMs of different brands will NOT function together. I even have a couple of brands of memory that I no longer buy because of compatibility issues.
Chas