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Microphone not functioning

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7 replies

by lowryda

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Compaq Presario CQ60-119TX Notebook
Intel? Core? 2 Duo 2.0GHz.
4GB RAM.
250GB HDD.
DVD Burner.
256MB Graphics.
15.6" Display.

Hi recently I downgraded the Notebook listed above to XP Pro SP2 (for a friend who is accustomed to using XP). I have managed to get all devices to function correctly with the exception of the Microphone. I notice when viewing devices in the device manager that "Sm Bus" has the yellow apostrophe present demonstrating unrecognised hardware.

I am wondering whether a driver exists that will allow this issue to be rectified as I am finding it difficult to find any resources on this. Any help would be greatly appreciated.

7 replies

by peconet tietokoneet

And then go into the "device manager" and right click on the yellow icon and select "update drivers" then select the tab that is next to the search box and find the cd with the drivers and let the computer then find the driver(s).
Hope this helps you.

by thumbsup2

The original post said they recently DOWNGRADED to XP. That indicates the laptop (COMPAQ in this case) would have contained Vista on it when they bought it which (1) probably wouldn't have come with drivers for XP and (2) being a COMPAQ and knowing how they usually send stuff out, probably didn't come with a dedicated driver CD, just a recovery CD which may well attempt to format the HDD if they stick it in the drive and let it auto-play.

Since not all computers come with more than one CD/DVD (some have a driver disk, others do not) and some of these CD/DVD's will automatically do unexpected things to the computer when they're stuck in the drive (there are strong warnings on the CD/DVD not to do it), you need to ascertain if they even HAVE an XP driver disk before you tell them to stick anything in the drive.

Their best bet for obtaining XP drivers for a computer which was originally shipped with Vista is to check the manufacturer's web site.

by lowryda

The laptop didn't ship with any driver disk. It just shipped with a little executable that created the recovery CD/DVD (for vista) when the laptop was first fired up.

I have already checked the manufacturer site this was my first action when collecting XP drivers, but they only supply a limited amount

by lowryda

I did notice that software when downloading other drivers from compaq. That seems like it may resolve the issue. I will have a shot at that as soon as I get chance and let you know the results.

by thumbsup2

If trying OM's suggestion doesn't produce anything, you'll need to see if the papers that came with your laptop (receipt, manual, etc...) show the manufacturer and model of the motherboard that was used inside of it.

If you can find the exact details, you can find the manufacturer's web site which often has drivers not made available elsewhere. There are also other options for finding drivers. But, we would need specifics to find them.

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