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Microsoft Outlook

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Error Msg : Outlook.exe has generated errors. Please close Outlook and restart again.

Please let me know why this error pops up and a remedy for this. Thanks

11 replies

by mayur

This is a IBM laptop running Windows 2000 Pro and Outloork SR-1 (128 bit). This message is generated intermittently.

by markberry

I don't know why this pops up but to fix it go to Control Panel. Open Add/Remove Programs and choose the application. This will be Office 2000 Disc One if you are using the Office suite.
Click the Add/Remove button. You should now get options to Add/Remove components, Remove Office or Repair Office.
Click on Repair Office.
First try selecting the "Repair errors in my Office installation."
If this doesn't work click try the "Reinstall Office" option.
This should cure any problems.
Hope this helps,

Mark.

by rlevesque

There really isn't a lot of info to go on, but you can also try this.

Go to Settings > Control Panel > Mail. Look at your current mail profile. Then, try making a new one identical to the current one, delete the old one and try getting into Outlook with the new profile. The old one may be corrupted.

If the same error occurs, remove verything like Outlook address book, personal foldes, and just leave Microsoft Exchange client. Cna you get in now? If so, try adding the other items back in one at a time. I have seen it where a corrupted personal folder will not allow you into outlook since Outlook is trying to open it.

Hope this helps!

by mayur

Thanks for your reply. I tried everything ( re-installed Office, repair etc). Outlook seems to work fine and all of a sudden it pops up. Checked the Event Viewer, no errors. Memory has been upgraded from 128Mb to 256Mb. There is no fixed time that this error will pop up. Can happen anytime time of the day.

by ambrown

I had this same problem and here is a resolution that worked on Windows 2000 workstations. Copy the PST to a new location. Create a new profile and allow it to create the default PST. Do not point the new profile to the copied PST or you will copy the error all over again. Once the new profile has been created, open Outlook and import the PST that you copied/renamed. I've done this on 2 machines with the outlook.exe error and have not had any further problems with either machine.

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